Returns & Cancellations

New, unused items can be returned 30 days after you've received your order to your original method of payment.

New, unused gear must be returned in the condition you received it and with the original box and/or packaging, including manufacturer tags where applicable.

When returning/canceling an order, you are responsible for all sunk costs, which includes but is not limited to the following; 
- Shipping
- Labor
- Payment processing fees
- Parts that can no longer be sold as new
- Restocking Fees

If you are returning an item because of a mistake we made, we cover all associated costs.

Please contact us at support@customwheelbuilder.com before returning any items to discuss best return practices.

Returns ship to:
Custom Wheel Builder
Returns
310 S 14TH ST
Suite 120
Colorado Springs, CO 80904